Last updated: October 26, 2025
This Privacy Policy describes how Pet Jungle (“we”, “us”, “our”, or the “Company”) collects, uses, and discloses your personal information when you visit, use our website petjungle.store, make a purchase, or otherwise interact with us (collectively, the “Services”).
By using our Services, you agree to the collection and use of your information in accordance with this Privacy Policy.
1. Interpretation and Definitions
Account – a unique account created for you to access parts of our Services.
Company – refers to Pet Jungle, registered and operated as Jurescu Cristian-Danut PFA in Romania.
Country – refers to Romania Constantin Dobrogeanu Gherea 60 Timisoara.
Cookies – small files placed on your device that track browsing activity and preferences.
Device – any device capable of accessing the Service (e.g. computer, tablet, mobile phone).
Personal Data – information relating to an identified or identifiable individual.
Service – refers to our website, petjungle.store.
Service Provider – third-party companies or individuals who process data on our behalf (including Shopify and shipping providers).
Usage Data – automatically collected data related to your device, browser, pages visited, and interactions.
You / Your – the individual using the Service, or the company on whose behalf such individual acts.
2. Collecting and Using Your Personal Data
A. Personal Data You Provide
When using our Services, we may collect:
Contact details: name, email, shipping/billing address, phone number.
Payment details: limited payment data necessary to process your purchase (we do not store full card details; payments are handled securely by Shopify and its partners).
Account information: login credentials, preferences, and communication settings.
Communications: emails, reviews, or messages you send us.
B. Automatically Collected Data
When you browse our website, we automatically collect:
IP address, browser type, time zone, and some cookies installed on your device;
Information about how you interact with the website (pages viewed, time spent, clicks, referring/exit pages);
Data from your mobile device if you access the Service through a mobile browser.
3. Tracking Technologies and Cookies
We use cookies and similar tracking technologies (e.g. pixels, beacons, scripts) to operate and analyze our Service.
You can choose to disable cookies via your browser, but some parts of our site may not function properly.
Types of cookies we use:
Essential cookies – required for website security, checkout, and account login.
Preference cookies – remember your language or region settings.
Analytics cookies – help us understand how visitors use our website.
Marketing cookies – help us deliver personalized ads and track campaign performance.
For more details, visit our Cookies Policy or the cookie section in this document.
4. How We Use Your Personal Data
We use your information to:
Process and fulfill your orders;
Provide, maintain, and improve our Services;
Manage your account and customer relationship;
Communicate with you regarding your orders, support requests, and updates;
Send marketing or promotional messages (only if you’ve opted in);
Detect and prevent fraud or misuse of our Services;
Comply with legal and tax obligations.
5. Legal Basis for Processing (Under GDPR)
If you are located in the European Economic Area (EEA), we process your personal data under one or more of the following legal bases:
Contract performance: to fulfill orders and deliver products;
Consent: when you subscribe to newsletters or marketing communications;
Legal obligation: to comply with applicable laws (e.g. tax, accounting);
Legitimate interests: to maintain and improve our Services and prevent fraud.
6. Sharing Your Information
We may share your data with:
Shopify (our e-commerce platform and data processor), which collects and processes your data under its own Shopify Privacy Policy.
Payment providers (e.g. PayPal, Stripe) to process your payments securely.
Shipping and logistics partners to deliver your orders.
Analytics and marketing partners (e.g. Google Analytics, Meta) to improve website performance and advertising.
Legal or regulatory authorities, when required by law.
We never sell your personal information to third parties.
7. International Data Transfers
Your information may be transferred to and processed in countries other than your own, including the United States, where data protection laws may differ from those in Romania or the EU.
When transferring data outside the EU/EEA, we rely on:
Standard Contractual Clauses approved by the European Commission; or
The necessity of transfer for contract performance (e.g. order fulfillment).
By using our Services, you consent to this transfer.
8. Data Retention
We retain your personal data only as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce agreements.
Typically:
Order and tax data are kept for 5 years (legal requirement).
Marketing data is kept until you withdraw consent.
Analytics data may be anonymized and kept for statistical use.
9. Your Rights
Depending on your location, you have the right to:
Access and receive a copy of your personal data;
Request correction or deletion of your data;
Withdraw consent for marketing at any time;
Object to processing based on legitimate interests;
Request data portability to another provider.
To exercise these rights, email us at info@petjungle.store. We may require verification of identity before fulfilling such requests.
10. Data Security
We use appropriate technical and organizational safeguards (encryption, secure servers, limited access) to protect your data.
However, no system is entirely secure, and we cannot guarantee absolute security of information transmitted over the Internet.
11. Children’s Privacy
Our Services are not directed to children under 13. We do not knowingly collect data from minors. If we learn that a child has provided personal data without parental consent, we will delete that data immediately.
12. Third-Party Services and Links
Our website may contain links to third-party websites or apps (e.g. social media, payment gateways). We are not responsible for their content, security, or privacy practices. We encourage you to read their privacy policies before providing any personal data.
13. Cross-Border Commerce and Taxes (U.S. Customers)
For customers in the United States:
We do not collect Sales Tax, as Pet Jungle does not maintain a physical or economic nexus in any U.S. state.
You may be required by state law to self-report and pay Use Tax on your purchases.
Data you provide during checkout (name, address, and contact info) may be used solely for order fulfillment, fraud prevention, and compliance with customs declarations.
Your data is processed on Shopify’s U.S. servers and may be subject to U.S. privacy laws such as the California Consumer Privacy Act (CCPA). You may request to know, access, or delete personal data under CCPA by contacting us at info@petjungle.store.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
We will notify you of any changes by posting the updated version on this page and updating the “Last updated” date at the top.
In the case of significant updates, we may also notify you by email or via a notice on our homepage.
15. Contact Us
If you have any questions or requests regarding this Privacy Policy, contact us at:
📧 Email: info@petjungle.store
🏢 Company: Jurescu Cristian-Danut PFA
Adress: Constantin Dobrogeanu Gherea 60 Timisoara
Phone: +40770634456
